(4.9 / 5)1905+ Ratings

Bits And Pieces Reviews

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Overall Rating

4.9
13 Reviews
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About Bits And Pieces

BitsAndPieces.com is an online store that specializes in selling jigsaw puzzles, toys, games, novelties, and other unique gifts. They have been in operation since 1983, originally as a mail-order catalog. Their products are designed with quality in mind to ensure the best experience for their customers, whether they're piecing together a complex jigsaw or solving a fun brainteaser. Many of their puzzles and original products are exclusive to Bits and Pieces. They offer puzzles in a wide range of piece counts, themes, and styles to suit all skill levels and age groups. In addition to their product offerings, they also have a friendly and responsive customer service team that is always ready to assist with any needs. They provide an easy process for finding, purchasing, and shipping merchandise. If a customer believes their puzzle or purchased merchandise is damaged or missing a piece, they can contact the customer service department to receive a replacement. They also offer a unique option for customers to add their email to an out-of-stock item, which will notify them when the item becomes available again. They accept various payment methods including Visa, Mastercard, Discover, and American Express. Customers do not need to create an account to make a purchase, they can checkout as a guest. They also frequently send promotional coupons, and replacement certificates are also accepted. They guarantee confidence and security when purchasing items from their site, providing a worry-free shopping experience with refunds and exchanges available.

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Bits And Pieces Customer Reviews (13)

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Julia Herrmann
Julia Herrmann
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Sis-approved gifts

I bought a gift for my sis for her new place and she adored it. Now she's shopping there too and sends me pics of her hauls. It's our little thing :)

Mar 21, 2023
Jessica Paul
Jessica Paul
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Puzzle Paradise

Their selection of puzzles is incredible, with so many different themes and levels of difficulty. I recently bought a puzzle of a beautiful sunset over the ocean and it was a joy to put together. The quality of their puzzles is top-notch, with sturdy pieces that fit together perfectly.

Mar 21, 2023
Peter Mayer
Peter Mayer
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The puzzles and games were of excellent quality

The pieces fit together perfectly, and the colors were vibrant. I appreciate the attention to detail that went into the design and production of these products.

Mar 20, 2023
Giovana Araujo
Giovana Araujo
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Wicked fast shipping

I couldn't believe how fast my order arrived. Just a couple days after ordering, my doorbell rang and there was my package. On top of that, everything was wrapped up nicely with no damages.

Mar 19, 2023
Karel Leclerc
Karel Leclerc
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Missing Piece = No Problem

I was putting together a puzzle from this store and realized I was missing a piece. I hit up customer service and they were so chill about sending me a replacement. No sweat, no hassle.

Mar 18, 2023
Salvatore Angelo
Salvatore Angelo
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Puzzle Perfection!

This site has the coolest puzzles ever! I spent hours putting together this one with my buds and we had a blast.

Mar 17, 2023
Mary Hawthorne
Mary Hawthorne
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Charming Garden Decor

Love their garden decorations! They add a touch of whimsy and charm to my outdoor space.

Mar 16, 2023
Marine Berger
Marine Berger
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So many choices!

I was thrilled to find a fantastic selection of puzzles here. The wooden puzzles are high-quality and beautifully crafted, and they have unusual metal puzzles I've never seen before. So many choices!

Mar 16, 2023
Maisie Doyle
Maisie Doyle
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Top quality puzzles

They're not flimsy or cheap-looking like some other brands out there.

Mar 16, 2023
Jessica Hughes
Jessica Hughes
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Amazing Customer Service

I had accidentally ordered the wrong puzzle and they were able to help me quickly and efficiently to get the correct one shipped to me. They were friendly, helpful, and very accommodating. Nice support!

Mar 15, 2023

Bits And Pieces Customer’s Q&A

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Bits And Pieces FAQs

FAQ

How long does it take to receive an order from BitsAndPieces.com?

For orders from BitsAndPieces.com, standard shipping in most parts of the US takes 7 -10 business days from the date they process your order. When shipping to more than one address, a fee of $6.99 will be added automatically for each additional location. They also offer optional express shipping to any FedEx Home shippable address in the 48 states. Please note that these timelines are subject to change and it's always best to check the latest information on their website.

FAQ

About bitsandpieces.com Prices and Cost?

"Bitsandpieces.com" is an online store that offers a variety of products, including jigsaws, brain teasers, games, gifts, garden decor, and novelties. The website does not provide specific pricing information for its products. However, they do offer promotional codes that can be applied for discounts on orders. It's important to note that customer reviews indicate dissatisfaction with the company's customer service and shipping times. If you're considering making a purchase from this site, it's recommended to read reviews and understand their policies beforehand. Please note that this information is based on the most recent data available and may not reflect current prices or costs.

FAQ

What are some popular products on bitsandpieces.com?

Bitsandpieces.com is known for its wide variety of jigsaw puzzles. They offer puzzles in different piece counts, themes, and styles suited for all skill levels and age groups. Some of the popular puzzle themes include nature, birds, antique greenhouses, town buildings, and family life at home. They also offer puzzle accessories, toys, games, novelties, and other unique gifts. Many of their puzzles and original products are exclusive to Bits and Pieces. They also have a web outlet store that features puzzles with themes like birds, flowers, and more. The puzzles range from 300-piece puzzles to 1,000-piece puzzles. Some puzzles feature realistic scenes while others have a more quaint and simple art style.

FAQ

Are there any other online stores that sell similar products to Bitsandpieces.com?

Yes, there are several online stores that sell similar products to Bitsandpieces.com. One of them is Amazon.com, which also offers a wide range of jigsaw puzzles, puzzle accessories, and gift ideas. Another store is Bits And Pieces Canada, which seems to be a regional variant of Bitsandpieces.com. Please note that the availability of products may vary depending on your location and the store's shipping policies. I hope this information helps!

FAQ

About bitsandpieces.com Popular Products and Services?

Bitsandpieces.com is a popular puzzle store that has been delighting millions of adults and kids with original jigsaw puzzles, brain teasers, and gift ideas since 1983. They offer an array of exclusive and original puzzles spanning jigsaws, brain teasers, games, gifts, garden decor, and novelties. The company is renowned as "Your Puzzle Authority" and is synonymous with quality and innovation in the world of puzzles and family entertainment. They offer a wide variety of designs from a multitude of artists, ensuring there is something for every puzzle enthusiast. Customers can select from multiple sizes of their favorite artwork, enhancing the puzzle-solving experience. However, some customers have expressed dissatisfaction with the company's shipping and customer service.

FAQ

About bitsandpieces.com Payment Method?

The website bitsandpieces.com accepts the following payment methods: Visa, Mastercard, Discover, and American Express.

FAQ

What is the shipping policy of bitsandpieces.com?

The shipping policy of bitsandpieces.com is as follows:

  • Standard shipping in most parts of the US takes 7 -10 business days from the date they process your order.
  • When shipping to more than one address, a fee of $6.99 will be added automatically for each additional location.
  • Optional EXPRESS SHIPPING is available to any FedEx Home shippable address in the 48 states. The website will add $7.99 to regular shipping and handling charges if you choose this service.
  • The Standard Shipping Rates are tiered based on the order amount. For example, for orders up to $40.00, the shipping rate is $10.99. For orders between $40.01 - $60.00, the shipping rate is $12.99, and so on.
  • The Express Shipping Rates follow a similar tiered structure. For example, for orders up to $40.00, the express shipping rate is $18.98. For orders between $40.01 - $60.00, the express shipping rate is $20.98, and so on.
  • If any of their products do not meet or exceed your expectations, you may ship the item back to them within 60 days of purchase for a refund or exchange.
  • If an item you have purchased from them appears to be damaged or defective, you can contact their Customer Service Department to receive a replacement or store credit.
  • If your puzzle is missing a piece, you can call their Customer Service Department to receive guidance on the next steps.
FAQ

How long does it take to receive my order from bitsandpieces.com?

Standard shipping from bitsandpieces.com in most parts of the US takes 7 -10 business days from the date they process your order. When shipping to more than one address, a fee of $6.99 will be added automatically for each additional location. Optional EXPRESS SHIPPING is available to any FedEx Home shippable address in the 48 states. If you choose this service, the website will add $7.99 to regular shipping and handling charges. Please note that these details might vary for international shipping.

FAQ

bitsandpieces.com Return Policy?

Bitsandpieces.com has a return policy where return shipping charges are non-refundable. If an item you've purchased from them appears to be damaged or defective, you can contact their customer service department to receive a replacement at no cost to you. As for their shipping policy, they strive to provide an easy process of finding, purchasing and shipping merchandise. However, it's worth noting that some customers have reported delays in shipping and dissatisfaction with their customer service. Please consider these factors when making your purchase.

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